Included with your Hollard cover

Press.
Help arrives.

Armed response, medical emergencies, RAF claims, roadside, licence renewals and pothole recovery — all in one Hollard-branded app. From 5,500+ guards nationwide, faster than you can dial.

5,500+
Armed guards nationwide
24/7
Response, every day
<60s
Average dispatch time
Hollard Help app open on iPhone and Apple Watch, showing the press-for-help map screen
Live on iPhone & Watch
One press — Help dispatched
What's included

Six services. One app. Zero admin.

Your Hollard cover unlocks the full Help platform — from armed response in a panic to renewing your licence disc from the couch.

01
Armed Response
Press once. The closest guard from a 5,500-strong nationwide network is dispatched to your live GPS location.
02
Medical Emergency
Cardiac, trauma, accident — EMS connected to your exact coordinates the moment you press for help.
03
RAF Claims Assistance
Capture the scene, log the parties, generate an official accident report — and we'll lodge your Road Accident Fund claim end-to-end.
04
Roadside Assistance
Flat tyre, dead battery, ran out of fuel? Tap once and our nearest provider rolls. We'll keep you posted on ETA.
05
Licence & Fines
Renew your vehicle licence, check outstanding fines and pay them — all from the app, all in under three minutes.
06
Pothole Recovery
Hit a pothole? Capture the location and damage in the app — we lodge the claim with the relevant authority on your behalf.
How it works

Three steps. Then you're covered.

No paperwork, no waiting period. Activated from the moment your Hollard policy starts.

1
Download
Get the Hollard Help app from the App Store or Google Play. Free to download for every Hollard customer.
2
Verify
Enter the mobile number on your Hollard policy. You're auto-linked — no codes, no admin, no waiting.
3
Press for help
When something goes wrong, press the big orange button. Your live location is shared at that exact moment — never before.
Wherever life happens

Real moments.
Same big button.

From the quiet commute to the unexpected stop — the same one-press response, on every screen you carry.

Hollard Help customer using the app on his iPhone at a train station
On the move
Crowded platform.
Quiet protection.
Hollard Help app shown across two Samsung Galaxy S10 phones — splash and panic map screen
Built for every screen
iPhone, Android,
Apple Watch.
5,500+
Armed guards on standby
9
Provinces covered
24/7
Always-on response
100%
Privacy-first design
Frequently asked

The quick answers.

Anything else, call us on 010 012 6407 or email help@projecthelp.co.za.

Is the app really free for Hollard customers?
Yes. Hollard Help is included with your Hollard cover at no additional cost to you. Download the app and use it as much — or as little — as you need.
How fast is armed response?
Average dispatch is under 60 seconds nationwide. Actual arrival time depends on traffic and the closest available unit — but with 5,500+ guards across South Africa, there's almost always someone close by.
Does Hollard or Project Help track my location?
No. Your GPS is shared only at the moment you press the panic button — and only with the dispatched guard. We don't log, sell or retain your movement data. Privacy is built in by design.
Does the app work on Apple Watch?
Yes — the same press-for-help button is available on your Apple Watch when paired to your iPhone. Help is on your wrist, not just in your pocket.
What happens if I'm in a car accident?
Open the app, tap Accident, and follow the steps: capture the scene, log the other parties, and generate the official accident report. Project Help then lodges and manages your Road Accident Fund claim end-to-end — at no extra cost.
I lost my phone. How do I re-link?
Reinstall the app on your new phone and enter the same mobile number on your Hollard policy. Your cover re-links automatically.

Help when you need it most.

Already part of your Hollard cover. Just download and verify.

Download on theApp Store Get it onGoogle Play